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Problems Caused by using Non-Genuine Toner Cartridges

Date Added: 15th May 2025

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Problems caused by non-genuine toner cartridges including print issues and printer damage

Introduction

Using non-genuine toner cartridges ie those not made for or approved by your printer’s original manufacturer may seem like a cost-saving option however this can often lead to several issues that impact both print quality and the health of your printer.

1. Poor Print Quality

  • Inconsistent Colour or Tone: Non-genuine toners lack the precise formulation required for sharp text and accurate colours,
  • Streaks, Smudging, or Fading: These are common due to uneven toner particle size or poor fusing to the paper,
  • Toner Leakage: Poorly sealed cartridges leak toner inside the printer, causing dirty prints and damage to rear feed clutches and bearings.

2. Printer Damage

  • Clogged or Damaged Components: Inferior toner clogs the printer’s imaging drum, fuser unit and cleaning brushes,
  • Increased Wear and Tear: Non-standard materials cause extra friction and heat, reducing your printer’s lifespan

3. Compatibility Issues

  • Error Messages: Some printers reject non-genuine cartridges or display warning messages,
  • Firmware Conflicts: Printer updates can block unauthorized toner from working at all.

4. Voided Warranty

  • Manufacturers state that damage caused by non-genuine supplies will void the product warranty, leaving you responsible for costly repairs.

5. Environmental and Health Concerns

  • After market toner does not meet regulatory safety standards, releasing harmful particles in the air.

Conclusion

While non-genuine toner may appear cheaper upfront, they reduced quality, increased maintenance, and long-term costs often outweigh the savings. Non genuine toner to your printer is what dirty fuel is to your car. It might seem cheaper, but it will ruin performance, cause damage and cost more in the long run by having to replace the printer.


If this topic was interesting and you wish to know more about our services, then please feel free to contact us direct on (03) 9793 7773 or via our enquiry form. Our staff look forward to assisting you with all your home and office printer, photocopier and fax requirements.

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Using non-genuine toner cartridges can cause poor print quality, printer damage, and may void your warranty—choose genuine toner for reliable performance